We offer free domestic ground shipping, usually using USPS, for orders over $100 and $8 ground shipping for orders under $100. We also offer overnight and international shipping options. For more information visit our shipping and returns page.
FAQ
FAQ
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We are happy to accept returns or exchanges of any unworn, regularly priced merchandise for up to 30 days after purchase. Feel free to start your return or exchange here. Also, please note that final sale items are not eligible for return or exchange.
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Email us here and we'll do our best to take care of you.
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We accept Visa, Mastercard, American Express, Discover and PayPal.
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Oh no! That's a bummer. Please contact us at here and we will be happy to help you.
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Click here to see the list of awesome retailers that support rabbit.
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Each product item has its own size chartthat provides body measurements to help you determine what size you wear in rabbit gear. Please also feel free to contact us at here with any further questions or concerns.
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We recommend machine washing cold with like colors and tumble dry low or air dry flat. Oh, and don't bleach, mmkay? If your item has a zipper, please zip it completely before washing and drying.
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You can find our privacy policy by clicking here.
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As long as your order hasn’t shipped yet, we are happy to help. Please email us here with these specifics updates you’d like to see. We are happy to update your shipping address, remove an item from your order, cancel your order or change a size
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Please email our customer service team here with your order number. We will be happy to assist. As a reminder, USPS scans packages in bulk and sometimes they take an extra day or two to arrive.
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If so, please send us an email here. Include your order number along with any specifics. We will get back to you within 1 business day.
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Rewards points are earned through purchases and reviews. Once you have earned enough points then points are redeemed toward a discount code to be used on future orders. These discounts are good on any order over $100 and cannot be combined with any other discount in the same order. Please use the link below to learn more about our rewards program. Feel free to login to your account and see how to earn extra points. Click here to create an account or login.